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UBA: A Bank On The Catch-Up Mode For Long  .

   None of those who invested their hard earned earnings in its  2007   initial Public Offer and right issues  would  forget in a hurry  the huge   misfortunes  that befell them  ;the stock bought at  N35  has not hit close to that price in the last one decade and is now selling below N8.00 per share  

It is, indeed , not just for fun  that  the United Bank for Africa, UBA Plc ,    prides   itself “the global bank for Africa’’  .  First, between a corporate size and performance in commercial organizations are the scale benefits or advantages of economies of scale   . Two , it   is  an animating dream or  the strategic intent to sell its size advantage to the whole world : an ambitious and compelling  strategic intent that provides the emotional  energy for  its corporate  journey.  . 

  . UBA, a  true banking behemoth , surely  positions  itself to capture  certain advantages associated with bigness   .Having a capacity to match the resources and global distribution of large competitors brings advantages. Large companies   tend to devote a disproportionate share of their resources to training and education ;   it also opens   the door to many of tomorrow’s mega-opportunities. Most importantly, volume of output helps an organization to recover high cost of capital through  economies of scale .   

  Sequel to those  dreams  , UBA has continued to build its size across the continent of Africa  and complement this with the appropriate financial assets .  It has total assets rising to N10.9trillion in 2022 from N8.5 trillion in 2021  ;it   is the leading sub-Saharan African bank with over 21 million customers, 20,000 employees, and 1,000 branches across 20 African countries.     

  Unfortunately , however , despite the above potentialities of its size  , when you peep hard into the interior workings of this  behemoth  , what one sees   as  the    issues preoccupying the senior management  of UBA , criteria and benchmarks by which progress is being measured  , dreams and fears on the faces of employees and shareholders and other dynamics of its operating engine are far from  any serious  expectations   .

  One big fact that  stares   you in the face is that UBA is on the fast lane  to becoming  a shadow of its former self .  It is now glaring that this financial supermarket that once bestrode the financial landscape as an industry leader is now in catch-up mode .  

UBA  ,once known to be  influential  in setting the new rules of competition in the industry, does not seem to be playing the same role again neither does it   regularly defining the new ways of doing business, building new capabilities and setting new standards for customers satisfaction ;it  is now less  a rule maker than a rule taker within its industry,  less  intent on challenging the industry status quo than protecting it , not  fully alert to the dangers posed by new ,unconventional rivals ; less  keen at reinventing the current business model  and  regenerating core strategies as it is more at re engineering the core processes .

  Moreover  ,  its management  seems to be  more of a maintenance engineer keeping today’s business   than an architect  imagining tomorrow businesses while the  balance between the hope and anxiety in the  bank is more of fear ,at least from its shareholders’ perspective.  

This is the fate of   UBA  in the last few years . Since  its former CEO  ,Tony Elumelu ,stepped  aside as directed by the regulatory  authorities after his ten year- tenure stipulated for every bank’s CEO , the bank has found it difficult to  maintain its leadership  momentum .

 To some  , to capture the strategic position of UBA as done above might be adjudged hash , but that is a fact . Or how could one tell the story of a corporate  entity with the necessary and competitive  physical and financial  assets  that fails  to live up to its shareholders’ expectations  relative  to  smaller  competitors? 

A comparative analysis of UBA with another tie one bank may be a better way to explain the above assertion .GTCO’s  total assets as at 2022  ,for instance,   stood at N6.5 trillion as against UBA’s N10.9trillion in 2022   while its total equity was N931b   as against  UBA’s   N887

Despite its  smaller asset size relative to UBA’s, GTCO  has proved  itself  and has continued to  dominate  UBA for more than a decade with better strategic capability  .This is palpable from the wide gap  between the two in   terms of profitability  in the last one  decade or more   as    UBA  aspires and struggles helplessly to catch up with  it  . Between 2018 and 2021, UBA’s profit after tax  inched up incrementally from N78.6 b ,  N89b , N118.7b  and N109b  compared to  GTCO  whose  profit ranged  from  N184.7b , N196.9b , N201.4b     and N174.8b  within the same period .

From those profitability data above, two signals are sent to the industry’s stakeholders : Between 2018 and 2021 , UBA is nothing but a lame duck despite its huge asset size and its   so called claim as the Africa’s global bank    

 The  reason  for  the above less impressive strategic position of UBA  is not unfathomable.  While  bigness   is a resource  , it may not necessarily deliver any competitive advantage  targeted by  any corporate entity unless  appropriately  deployed to create competence .         

Since the strength or strategic  capability  of an organization is measured by values delivered to its stakeholders and not by geographical reach or size of its assets  ,  UBA’s    inability to generate competitive advantage,  to outperform competitors and sustain leadership as expected is a function of its deficiency in the  possession of  unique resources and robust competences  and could be pinned down to its current uninspiring strategic position   .   

The  consequences of this  are more palpable on its shareholders who are at the receiving end of the above uninspiring scenario than other stakeholders .  Naturally, different industries or sectors have different stakeholder groups with different products or services features they value .    .Although  there are  service features  or stakeholder  values at   threshold  level needed by each player  to survive in business, there are certain features  particularly valued by certain stakeholder groups  where every player is expected to excel and outperform competition and these are the critical success factors  ; every  bank has to satisfy five main constituencies or stakeholders  needs which are considered to be critical success factors or features particularly valued by different stakeholders groups

 In banking one of these stakeholder groups   is the surplus units or depositors   from which it borrows . These units demand the best possible term in rates of interest and maturity structures and the maximum liquidity to enable them to have the funds back when they want them , or as agreed . The second constituency is the deficit units which borrow from the banks;  they want to borrow when they need the funds and as cheaply as possible .Like the lenders or depositors , the borrowers also impose the obligation of maximum liquidity on the banks to enable them to obtain funds when they need them .

 In addition to satisfying the surplus and the deficit sectors ,the shareholders must also be satisfied .The  shareholders require maximum or adequate returns on their investments in order to remain invested in the bank and to be willing to continue to provide additional resources and when needed .To this is added the fourth  constituency , the regulatory authorities ,whose interest is to ensure that the bank  does not undertake excessive risks and that it operates prudently and within stipulated regulatory requirements .

  Finally, there is the  community at large. As the provider of the environment within which it operates , the bank owes an obligation to the community to be a good corporate citizen, capable of maximizing the exploitation of the opportunities available and minimizing the threats in the environment . 

 UBA, no doubt ,  has continued to prove itself against all odds meeting some of the above critical success factors  of its stakeholders  highlighted above .   A critical analysis  of UBA’s  books  over some years  shows    the bank has continued to   satisfy   the liquidity  of its depositors and borrowers  as well as   asset quality requirements  of  the regulatory  authorities  while  the communities are  equally satisfied in terms of  social responsibilities  without raising an eyebrow  . 

   In the financial year 2022 for instance , the bank retained the confidence reposed on it by the banking public  with  28.1% growth in deposits to N9 trillion  , an attestation  to  its high service quality and  customer confidence   ; it also  lived up to the expectations of the regulatory authorities with  non performing loans moderated to 3.1%, on the back of increased loan book and  strong capital adequacy at 28.3%, providing sufficient buffer for emerging opportunities   while borrowers got better deal as  loans to customers  grew by 21%   from N2.83trillion  to N3.44 trillion      

 However , while the bank  has conveniently  lived up to those   critical success factors  satisfying some stakeholder groups like   its  depositors , borrowers , regulatory  authority and the  community at large , what exposes UBA’s uninspiring performances  over the years and confined it  to the back seat among  tier one banks  is its inability to outperform its competitors and  deliver better value for money to its shareholders , the most critical   stakeholder  group’s  success factor .

  And this is raising concerns from its shareholders. To whom much is given much is expected.  Shareholders require maximum or adequate returns on their investments in order to remain invested in the bank and to be willing to continue to provide additional resources and when needed.    

The failure of UBA in this regards ,however , should not spring any surprise . Surely,  when an organization fails to evolve a strong strategic capability that delivers a competitive advantage that could enable it to outperform competition,  or  unable to sustain  its competitive advantage with unique resources or  robust competence     , its    shareholders  become the victim  of the ugly scenario while it continues to play catch up  game due to   its inability to deliver better  value for money  to them.  

  In fact , UBA’s history of  miserable  value delivery  to its shareholders is legendary and this is a  key drawback on its leadership  and brand image in the last few years . None of those who invested their hard earned earnings in its  2007   initial Public Offer and right issues  would forget in a hurry  the huge   misfortune that befell them .   

United Bank for Africa, Nigeria’s biggest bank then ,  created   excitements in the capital market with the launch of its N54 billion hybrid offer. The mandate, which was  one of the largest in recent times and a historic milestone for UBA, includes a Public Offer of 1,127,400,000 ordinary shares of 50k each at N35 per share and a Rights Issue of 423,600,000 ordinary shares of 50k each at N34 per share.

As at  the time its stock was placed  on  technical suspension it was   at N37.99 per share, indicating  the public offer and rights issues were  attractively priced at 8.5% and 11.7% discount respectively .

However , it remains a  disastrous decision till today for those who bought its share at that price as the collapse of the capital market due to the 2008 and 2009  global  financial meltdown  led to a colossal loss  for  those investors that participated in the offer  . Since then  the price of UBA’s stock per share has failed to hit  close to that peak . The stock bought at that price is now selling below N8.00 per share ,

Over the past year  UBA stock  under performed the  industry with a shareholder return  of  -0.7%  against its -2.5% and the  market which returned 7.5% over the  same period    

One way to confirm UBA’s miserable or less competitive strategic  position despite  the  competitive resources at the disposal of its management is to view its earnings power and what goes to its investors  .  A good way to determine earnings to the investor is the Earning Per Share (EPS), which is the monetary share value  or  what every share issued by the bank will receive from declared earnings. The higher the EPS, the more profitable the bank is. Full Year EPS for  the United  Bank for Africa in 2022  comes to about 4.84   per share, as compared to  N6.14 for GTBank and  7.14  per share    for Zenith Bank  . This means that investors holding shares of GTCO and Zenith   get 1.30k   and 2.30 more respectively .   Before the above sudden flight  in profitability in 2022 , the basic and  diluted earnings per share (Naira)   for UBA   were just  too miserable relative to  its peers    in the last five years .

 While in terms of  EPS,  a  corporate value ,  UBA is not living up to the expectations ,  in terms of   dividend yield which  indicates  the  cash value to the investors, UBA in 2022  is a bit more competitive .Shareholders in UBA  are  paid slightly higher percentage as its dividend yield  at 14% compared to GTCO’s 12.4%   but slightly lower than Zenith Bank 14.6% .

However ,  its shareholders   are   usually getting highly disenchanted  when  it comes to UBA’s dividend  payout  .  In 2022 , the same miserable payout was dished out  its shareholders at  21% compared  to 52% and  45% paid by GTCO  and Zenith respectively ;this is the  worst among tier 1  banks . Their attitude to the style of UBA  may not be misplaced .  While dividend yield is the more commonly known  , many believe the dividend payout ratio is a better indicator of a company’s ability to distribute dividends consistently in the future  as it  is highly connected to a company’s cash flow

 A final measure to consider is the Price to Earnings Ratio (P.E.) which is the Price of the stock divided by the earnings of the stock. P.E. is useful in determining how “cheap” or expensive a stock is. Based on market price, Zenith Bank  began the year  2023 with  N24.00 per share  this year   while  GT Bank  stock per share traded  N23.00  and UBA at N7.60   . 

From the above figures ,  UBA posts the lowest P.E  of 1.7   followed by Zenith Bank which    posts a lower P.E of 3.4   while GTBank posts  the highest P.E. of  3.9 . What this means is that  UBA’s is the cheapest and  with the current rates of earning in UBA  , it will take less than 2  years to match the market prices  of  both  GTBank and Zenith Bank  shares.

  However , this prediction depends on the fundamentals of UBA .   Though P/E Ratio helps investors gauge the market value of a share compared to the company’s earnings ;  currently ,  its fundamentals do not appear to align with this prediction relative to its peers  ,at least when the reason  why  share price is  low is   under performing   over some time is considered     .

Investors are no fools, usually they like to know the underlying worth of an equity share before investing, knowing full well that  risk, returns, cash flows, and corporate governance   remain   the  various aspects through which they analyze each equity  .

The above  scenario is why UBA’s stock price has failed to be competitive and consequently the bank’s lower market value among  tier 1 banks . Currently , its market value is the lowest at  ₦268.5b. while Zenith Bank is the most valuable at  ₦689.2b followed by GTCO at  ₦532.6b . ; even Stanbic IBTC is more valuable than UBA at   ₦461.3b

 The prospect for future value is also  not impressive as   UBA’s forecast earnings growth  at 6.3% per year  is below the savings rate  12.3% .Its  earnings  at 6.3% per year  are forecast to grow slower than the  market’s  13.5% per year . Moreover , though  its  earnings are forecast to grow, but not significantly. 

The irony is that while the shareholders ,  the goose that laid golden egg , are sentenced to absolute penury , most of the top management staff  and board members  are living in affluence.  A report from a a top financial firm indicated that the MDs/CEOs of six listed Nigerian banks received an aggregate sum of N821 million as remuneration in the first half of 2022, a 17.4% increase compared to N699 million earned in the corresponding period of 2021. Mr. Kennedy Uzoka,  the former Group Managing Director/CEO of United Bank for Africa (UBA)  who resigned  from the company board effective, on July 31, 2022 and handed over to Mr. Oliver Alawuba  earned a sum of N128 million in just six months  as emoluments from UBA, a significant increase from N70 million received in the corresponding period of 2021. 

What a bank CEO earns should not bother any shareholder if the bank is delivering value for money for its shareholders and this should be  reflected in the dividend paid and capital gain . 

 UBA CEOs  in relative terms failed this test and this is clear from its books relative to some better run rivals .  The bank has continued to exhibit traits more of a laggard than a champion ;   its current management  seems to be  contended to follow than to lead as expected by its shareholders . In   other words ,   the bank has continued to play catch up game  than leading as it was known for in those days of Tony Elumelu ,its former  CEO . 

    UBA is a victim of a strategic lacuna . A more comparative analysis of  two tier 1 banks  drives  home this explanation on UBA, a bank  staying on the treadmill for long  . When GTCO ,one of the  banks  that demonstrate this better with smaller financial assets than others,  is  pitched with a bank like UBA  it becomes easier to see clearly this lacuna       . By   its corporate strategic intent,  GTCO has continued to demonstrate it could  not be intimidated by the so called Africa’s global bank’s mantra   .  As opposed to UBA emphasis on its geographical and financial assets , the bank’s Managing Director and Chief Executive, Segun Agbaje often reiterates  its bank corporate  belief  on resourcefulness  : “we are not in the race for revenue and assets size but in competition for scaled overall business growth and underlying profitability”. This is confirmed by its asset size relative to UBA’s .GTCO’s  total assets as at 2022  stood at N6.5 trillion as against N5.4trilion in 2021 while its total equity was N931b   as against  N883b . 

  From this perspective ,   the case with UBA is  clear :  bigness without stretch and leverage is obesity, just as  smallness without stretch and leverage is impotence. GTCO’s  dominion  over  UBA by wide margin in terms profitability   could  be linked simply  to its  management’s  resourcefulness .  What gives GTCO an edge over UBA are simply foresight, stretch, and leverage, all which provide the energy and rationale for proactive advantage building and industry re-engineering  . A corporate entity  that is deficient of these is bound to be in  a catch up mode like UBA. 

 A detailed  analysis  of  its  books over the years  exposes  why UBA has failed to outperform competition , deliver better value for money or  sustain leadership  . 

  The problem with UBA  remains its inability  to reconfigure its profit engine : its  deep seated beliefs about what business  it  is in, what it is  delivering to customers , how  money is made in this business  , what assets and skills are critical ,  who  its  competitors are ,among others , is decisive factor that defines its fortunes .  

  As indicated earlier  , it  is only strategic capability or  how   resources and competences might create competitive advantage  that is more critical in  determining   every company’s  strategic position  in any   industry  .   And   for an organization to  create  a competitive advantage, it  must be delivering services that are particularly valued , performing better than its rivals  and possess resources and competences that are robust to imitation .                 

 The  above  are the traits of corporate leadership  and the critical determinants of the  relative qualities of each player’s  ability to live up to what its stakeholder’s values. That is why the starting point for understanding strategic capability is an understanding of what stakeholders value .

 However , it appears  the problem with UBA is that it is not properly and competitively endowed with the necessary strategic capability to gain competitive advantage and outperform competition . Rather , the bank is  focused  more  on restructuring or process innovation as the primary driver of profitability.  However , these gains, if materialized at all, are often incremental or short-lived. The fact is that   any corporate player that embarks on the above strategies or  adopt   such   as its organization culture  may find it difficult to gain  leadership position.                    

     Truly ,   its profit  before  tax increased phenomenally between 2021 and 2022  with a 31.2 percent growth, to close the year under review at N200.8 billion, rising from N153.01 billion recorded at the end of the 2021 financial year;  its profit after tax (PAT) grew by 43.5 percent to N170.2billion in 2022, compared to N118.7 billion recorded the year before.  However , maximum or adequate returns required on their investments in order to remain invested in the bank and to be willing to continue to provide additional resources and when needed were still unfulfilled  by the bank  .

   The bank must know , the race to competition should be perceived as a race to build competencies  ,that  occurs in three distinct, overlapping  stages .While the first is the competition to foresight and intellectual leadership  and the second stage is the competition to actively shape the emergence of that future industry structure to one’s own advantage. ,  the competition   shifts to a battle for market share and market position with fairly well defined parameters of value  ,price, cost and service . The race to competition is not simply to gain immediate market share by assets or geographical reach . UBA needs to  rejig its profit engine  to gain better advantage  from foresight and intellectual leadership and shape the industry structure to its advantage for superior market performance .        

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